1. Acceptance of Orders
- All orders are accepted subject to our Policies.
- If for any reason we can not meet your required date of delivery, a sales representative will contact you.
- All orders requiring branding or personalization, must be confirmed by fax or post mail.
3. Laser Engraving
- Standard delivery time is approximately 3-7 business days from receipt of item approval and paper proof. Please allow additional time during holiday season.
- Some items or quantities may require extended delivery times. A sales representative will inform you of the projected delivery time based on your project.
- Rush order delivery is available at additional cost. This service is subject to customer providing written authorization by fax or post mail.
Optional brass plates*:
- Laser engraving setup charge:
- Logo - $45.00 per location
- Text - $10.00 per location
- Initials - $5.00 per location
- Discounted setup fee apply to additional locations with same engraving.
- Repeat setup charge: $25.00
- Gold, silver or black color fill: $2.00 per item
- Oxidization process is an option or necessary for some metal pens and products, and requires an additional charge.
Optional chrome silver plates*:
- BP1 $3.50, size: 3-1/8" x 1-3/4"
- BP2 $2.50, size: 2-1/2" x 1-1/8"
- BP3 $4.00, size: 2-1/2" x 2-1/2" with clipped corners.
* Prices include cost of plate, engraving and attachment.
- SP1 $4.00, size: 3-1/8" x 1-3/4"
- SP2 $3.00, size: 2-1/2" x 1-1/8"
* Other fonts available upon request.
- Standard fonts: Roman, Roman Italic, Block and Brush.
- Click Here to view the style sheet.
5. Silkscreen Printing
6. Leather debossing
- Screen and setup fee: $65.00 for first color and location.
7. Leather foil stamping
- Personalization: $10 for up to 3 initials, $12 for full names.
- Die & setup fee for corporate order: $150.
- Personalization: $6 per piece.
- Foil colors are available in gold, silver, red, green, white, blue, and copper.
- Die & setup fee for corporate order: $150.
- Camera ready: Sharp black & white line art on glossy photographic materials.
- Digital artwork: IBM formatted disk or CD-ROM in TIF file at 600dpi or Adobe Illustrator EPS file or CorelDraw CDR file.
- E-mail artwork: Can be sent to email@example.com and identify it with purchase number as a reference in subject field.
9. Paper & Sample Proof Charges
- Please do not send art to size, as dynagifts.com will size art appropriately for best visual effect.
- Art used for laser engraving wooden products, can not be used for metal laser engraving or silk screening, therefore an additional art charge/setup will be applicable.
- Artwork will be kept on file for a period of 18 months. All repeats after that period will require new art.
- If art need to be cleaned up, edited or corrected, an additional charge will be required at $25.00 per 1/2 hour.
- Faxed paper proofs: No charge with up to one revision. Any additional revision will be charged at $15.00.
- Sample proof: Artwork setup, running charge, product cost and shipping.
- All shipment will be insured unless stated clearly on your order that insurance is not required.
- We can only guarantee when an order will ship, and not when it will be delivered. We are not responsible for carrier delays.
- All orders will be shipped via UPS unless otherwise requested. Orders that do not indicated shipping instructions, will be shipped at most economical method to meet the in-hand date as per your order.
- Merchandise found to be incorrect due to our error will be replaced at our cost if returned within 30 days from receipt of order.
- A returns authorization is required. Any package received without a return number, will be refused.
13. Trademark Usage
- No cancellations will be accepted unless sent by fax or post mail and confirmed by us.
- Charges will be billed on material used and work completed prior to notification.
14. Trademark Notice
- The customer hereby agrees to hold the factory harmless to any damages, costs and expenses when they arise under all laws as consequence of the factory's use of customer provided trademark, service mark, copyright or other materials of operations undertaken by this agreement.
- The trademarks imprinted on the product displayed herein are reproduced only as examples of the type and quality of imprinted products available. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark.